Why our clients choose GigaCloud
Since 2016, we have been creating a cloud space to make business projects more fulfilling. We treat the client like our friend. When a friend needs help, we are always there, when he is in trouble – we save him.
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We know how to deal with your business tasks
We provide solutions for SMBs and large corporations, for different business domains and government institutions. Our vast and versatile experience helps us find just the right approach for each customer.
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Our clients data is reliably protected, and the services work smoothly
The availability of our solutions, according to a service-level agreement we sign with each client, is 99.95%. Therefore, we guarantee that your cloud solutions will run smoothly with a permissible downtime of only 21 minutes and 54 seconds a month.
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Solutions approved by international standards
The quality and security level that GigaCloud provides is confirmed by our vast list of international certifications. We comply with the GDPR, which is a must for companies working within the EU. Also, GigaCloud has the CSA STAR certificate and is included in the CSA Trusted Cloud Providers Registry, which is universally recognized.
Moreover, we meet the industry-specific demands, for example by ensuring standards required for financial sector or government institutions.
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Your comfort is our strength
We accept requests 24/7 by phone, mail, and customer portal. We explain everything in layman’s terms. When hiring someone to a technical support department, our main criterion is the ability to love people.
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Despite the challenges, we stand strong
Our team has got through a lot, so we know how to act in a crisis, whether it is pandemics or hostilities. And we will make sure your data stays safe no matter what thanks to our business continuity planning.